Dealership Reviews

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Hi Christian, I would like to show my appreciation of your staff, Brian. I received excellent customer service at Middlegate Honda, Brian in several occasions had addressed my concerns professionally and rectified the issues beyond my expectations. I am very impressed with his in-depth knowledge about the service I recently received, he thoroughly explained to me the root cause of the problem and how his service team fixed the problem. I appreciated his patience and his commitment to deliver exceptional service. I will recommend others to come to Middlegate for service. Preston Wong
OpenRoad Honda: I attended the new car clinic and wanted to let you know how informative it was and how knowledgeable & friendly your staff were, from the receptionist to the service department. The owner’s night is a great idea because until you drive your new car, you don’t have the right questions to ask. Oh yes, and the food was great too! Thanks so much again. I am so glad I chose Honda and your dealership. Pat B.
Murray Bunz: I just had my ’08 Honda Odyssey serviced and Murray’s services were exceptional. We not only continue to enjoy our Odyssey, but we appreciate knowing that your company cares about the ongoing maintenance of our vehicle and the ongoing comforts & safety of our family. Many thanks! Laurie S.
Service Dept: I want to thank OR Honda for their excellent service. I was thoroughly impressed with the professionalism, the courtesy of the staff, their willingness to help identify the problem, and their desire for a prompt resolution. Once my vehicle was fixed, I was delighted to find out that my car had also been washed. In addition, the dealership provides welcoming and a hospitable environment. Today’s and previous experiences, confirm that I made the right choice in switching dealerships. I feel that excellent service must be recognized. Please be assured that I will be recommending OR Honda to family & friends. Adam F.
I just wanted to take a second to say thank-you to yourself, Brandon, and the entire staff of Open Road Honda, for the great customer service I received this past week (particularly Saturday) with my tire and refinished rim. I truly appreciate all of your efforts, and the value added "smoking deal" you provided. Thank-you for price consideration. I will certainly keep Open Road in mind for not only my Honda needs, but my friends and family automotive needs. I would no hesitation to refer business to the dealership, given the personal, professional service received. It is understandable why Neel Ahuja referred me to your dealership without question. Keep up the excellent service. Regards, Jason Johnson
To the Service Team at Open Road, We would like to take this opportunity to thank you for the excellent job you’ve done on the repair of our car, Honda Fit and also providing us with a loaner car that helped in making our lives easier in terms of commuting to work as my wife carpools with me every day. Kudos to the team of professionals who serviced our car : Le/Brandon/Garry/Robert/ Murray/Technicians behind the scene and ( Brian Maguire ) who delivered the team to a job well done. We will definitely recommend the Middlegate Open Road Honda Dealership and Repair/Service Team for their utmost customer service that we experienced during this time. Thank you and all the best ! Loyal Customer,
I would like to show my appreciation of your staff, Brian. I received excellent customer service at Middlegate Honda, Brian in several occasions had addressed my concerns professionally and rectified the issues beyond my expectations. I am very impressed with his in-depth knowledge about the service I recently received, he thoroughly explained to me the root cause of the problem and how his service team fixed the problem. I appreciated his patience and his commitment to deliver exceptional service.

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